Terms of Service

Putmysign lets you upload PDF documents, send them to recipients for review, approval and electronic signature, and download a finalised, signed copy with an embedded evidence certificate. Recipients can review, comment on, approve or decline a document without creating an account.

We may change, suspend or discontinue any part of the Service at any time. We will give reasonable notice of changes that materially reduce functionality for paying customers.

You must provide accurate information and keep your login credentials secure. You are responsible for all activity under your account. You must be at least 18 years old, or the age of majority where you live, to create an account.

You can delete your account at any time from Account settings. Deleting your account permanently removes your documents and files; see the Privacy Policy for what we retain.

The Free plan keeps uploaded files for 5 days after sending; audit trails are kept indefinitely. The Pro plan is a monthly subscription (currently $19/mo) that keeps files for as long as the subscription is active, allows longer signing deadlines and enables reminders. Current prices and features are listed on our website.

Payments are processed by our merchant of record, Paddle.com Market Ltd ("Paddle"). Paddle handles payment collection, invoicing, applicable taxes and refunds, and its Buyer Terms apply to your purchase. Subscriptions renew automatically each month until cancelled. You can cancel at any time from Billing; access continues until the end of the paid period, after which your account returns to the Free plan and files are subject to Free-plan retention after a 30-day grace period.

Refunds are handled according to our Refund Policy.

Signatures collected through the Service are electronic signatures. When a recipient signs, we record the signature image or typed name, the consent text they agreed to, a timestamp, their IP address and browser, and a cryptographic hash of the signature and of the document. This evidence is embedded in the finalised PDF.

Electronic signatures are legally effective in many jurisdictions (for example under the U.S. ESIGN Act, eIDAS in the EU and equivalent laws elsewhere), but specific document types or jurisdictions may require additional formalities. You are responsible for deciding whether an electronic signature is appropriate for your documents and for obtaining any consent your counterparties require.

You retain all rights to the documents you upload. You grant us a limited licence to store, process, render, transmit and display your content solely to provide the Service to you and your recipients. You confirm you have the right to share the documents you upload and that they do not infringe anyone's rights or break the law.

You agree not to use the Service to:

• send unsolicited or deceptive requests, or impersonate anyone;
• upload malware, unlawful content or content that infringes others' rights;
• attempt to access other users' documents or interfere with the Service;
• forge, alter or misrepresent signatures, timestamps or audit records.

We may suspend or terminate accounts that breach these Terms.

Files are retained according to your plan and the deadlines shown in the product. When a file expires we delete the uploaded, versioned and finalised PDFs from storage and keep only minimal document metadata and the audit log. Download anything you need before the retention date.

The Service is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Putmysign is not liable for indirect, incidental or consequential damages, or for loss of data, profits or business, arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

We may update these Terms. Material changes will be announced in the product or by email before they take effect. Continuing to use the Service after changes take effect means you accept them.

These Terms are governed by the laws of Saudi Arabia, without regard to conflict-of-law rules. Questions about these Terms: support@putmysign.com.